![]() Make sure that the camera you are trying to sync is no more than three feet away from the base station during the sync process. Keep the camera close to the SmartHub or base station: Correctly sync the base station to the camera Review these common remedies to troubleshoot the issue. When you are setting up or adding a new Arlo wire-free camera to your system, a camera might occasionally fail to synchronize (sync) with your SmartHub or base station. An Arlo camera cannot be detected by your system until it is successfully synced.
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